TERMS AND CONDITIONS
Effective Date: [Insert Date]
Welcome to Beans of Bodhi! By accessing and using this website (www.beansofbodhi.com), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.1. Definitions• "User," "You," "Your" refers to any person accessing this website.• "Company," "We," "Our," "Us" refers to Beans of Bodhi.• "Website" refers to www.beansofbodhi.com and all related services.• "Products" refers to all items sold through our website.2. Acceptance of TermsBy accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree, you must discontinue use of the website immediately.3. Intellectual Property RightsUnless otherwise stated, Beans of Bodhi and/or its licensors own the intellectual property rights for all content on this website, including but not limited to:• Text, graphics, logos, images, and product descriptions.• Website design and layout.You may not:• Republish, sell, rent, or sub-license material from our website.• Reproduce, duplicate, or copy material for commercial use.• Modify or redistribute content without prior written consent.4. Privacy & Cookies• We respect your privacy and handle personal data in accordance with our Privacy Policy.• This website uses cookies to enhance user experience. By using this website, you consent to our use of cookies as described in our Privacy Policy.5. Orders, Payments & Pricing• All orders placed on our website are subject to availability and acceptance.• Prices are displayed in the respective currency and are subject to change without prior notice.• Payments are securely processed through trusted third-party payment gateways.• We reserve the right to cancel orders if fraudulent or unauthorized activity is suspected.6. Shipping & Returns• Orders are shipped as per our Shipping Policy.• Shipping times may vary based on location, customs processing, and other external factors.• We accept returns within 7 delivery, provided the product remains unused and in its original packaging. For full details, refer to our Returns Policy.7. User-Generated Content (Comments & Reviews)• Users may post reviews and comments, provided they are not offensive, defamatory, or unlawful.• We reserve the right to remove content that violates ethical standards or our company policies.• By submitting content, you grant Beans of Bodhi a non-exclusive license to use, reproduce, edit, and distribute your comments in any media.8. Third-Party LinksOur website may contain links to third-party websites for additional resources. We do not control, endorse, or take responsibility for the content, privacy policies, or practices of external websites.9. Limitation of Liability• We strive for accuracy in all information presented but do not guarantee that the website will always be error-free.• We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.• We are not liable for interruptions in service due to external factors such as technical failures or cyberattacks.10. 1% for the Planet InitiativeAs part of our sustainability commitment, Beans of Bodhi donates 1% of its profits to environmental conservation projects through the 1% for the Planet initiative. By purchasing from us, you contribute to these efforts.11. Hyperlinking to Our ContentThe following organizations may link to our website without prior written approval:• Government agencies, search engines, news organizations, and online directories.Organizations may link to our homepage, provided the link:(a) Is not misleading.(b) Does not falsely imply sponsorship or endorsement.(c) Fits within the context of the linking party’s site.We reserve the right to request the removal of links that violate these Terms.12. IndemnificationYou agree to indemnify, defend, and hold harmless Beans of Bodhi, its affiliates, officers, directors, employees, and partners from any claim or demand, including reasonable attorney fees, arising from:• Your breach of these Terms and Conditions.• Your violation of any law or third-party rights.13. Governing Law & JurisdictionThese Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of India.14. Modifications to TermsWe reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of the website signifies your acceptance of the updated Terms.15. Contact InformationFor any questions regarding these Terms & Conditions, please contact us at: support@beansofbodhi.comPrivacy PolicyEffective Date: [Insert Date]This Privacy Policy outlines how Beans of Bodhi ("we," "us," or "our") collects, uses, and discloses your personal information when you visit www.beansofbodhi.com ("the Site") or use our services. By accessing and using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.The term "you" refers to customers, website visitors, and any individuals whose information we collect. Please read this Privacy Policy carefully.Changes to This Privacy PolicyWe may update this Privacy Policy periodically to reflect changes in our practices, legal or regulatory requirements, or operational needs. Any revisions will be posted on the Site, along with the updated "Last Updated" date. Continued use of the Site signifies your acceptance of any changes.How We Collect and Use Your Personal InformationTo provide and improve our services, we collect personal information from various sources. The type of information we gather and how we use it depends on how you interact with us.We collect personal information to:• Fulfill orders and deliver products.• Communicate with you regarding your purchases, inquiries, and support needs.• Improve our Site, Services, and customer experience.• Comply with legal obligations and ensure security.What Personal Information We CollectThe information we collect depends on your engagement with our Site and Services. Personal information refers to data that can identify, relate to, describe, or be associated with you.1. Information You Provide Directly:• Basic Contact Details – Name, email, phone number, billing and shipping address.• Order Information – Purchases, payment confirmation, transaction details.• Account Information – Username, password, security questions.• Shopping Preferences – Items viewed, added to cart, or wishlisted.• Customer Support – Messages or inquiries you send to us.Some features require specific information. You may choose not to provide it, but this may limit access to certain services.2. Information Collected via Cookies & Tracking Technologies:We automatically collect certain information through cookies, pixels, and other tracking technologies, including:• Device Information – Type of device, browser details.• Network Information – IP address, internet provider.• Usage Data – Pages visited, time spent, interactions on the Site.Cookies help us analyze traffic, personalize content, and improve functionality. You can manage cookie settings in your browser, but disabling them may affect your experience on the Site.3. Information from Third Parties:We may receive information from vendors and partners, such as:• Payment processors for transaction verification.• Logistics partners for shipping and delivery tracking.• Advertising and analytics providers to measure website activity.All third-party information is handled in accordance with this Privacy Policy. However, we are not responsible for third-party privacy policies or their data practices.How We Use Your Personal InformationWe use your personal information for the following purposes:1. Providing Products and Services:• Process payments and fulfill orders.• Manage shipping, returns, and account services.• Send order confirmations, invoices, and support updates.2. Marketing & Advertising:• Send promotional emails, SMS, or postal mail (if you opt in).• Display targeted ads and personalized offers.3. Security & Fraud Prevention:• Detect, investigate, and prevent fraudulent activity.• Monitor security risks and unauthorized access attempts.4. Customer Support & Communication:• Respond to inquiries, requests, and complaints.• Improve our Site and customer experience based on feedback.How We Disclose Personal InformationWe may share personal information with third parties for operational and legal purposes:1. Vendors & Service Providers:• Payment processors, logistics partners, and fulfillment providers.• IT and security services.• Marketing and advertising platforms.2. Business & Marketing Partners:• Third parties involved in collaborative promotions or partnerships.• Analytics providers who help us improve website performance.3. Legal Compliance & Protection:• When required by law or to comply with regulatory requests.• To protect our rights, property, and users from harm or fraud.1% for the Planet InitiativeAs part of our sustainability commitment, Beans of Bodhi donates 1% of its profits to environmental conservation projects through the 1% for the Planet initiative. By purchasing from us, you contribute to restoring ecosystems, supporting forest communities, and protecting biodiversity.Cookies & Tracking TechnologiesWe use cookies to:• Enhance user experience.• Remember preferences and settings.• Analyze website traffic and improve performance.You can disable cookies in your browser settings, but this may impact certain Site functions. Third parties may also use cookies for advertising and analytics purposes.User-Generated ContentIf you submit product reviews, comments, or other content to public areas of the Site, it may be accessible to others. We are not responsible for the privacy or security of publicly shared information.Third-Party Websites & LinksOur Site may contain links to external websites. We do not control or endorse third-party privacy policies and are not responsible for their content or data practices.Children’s PrivacyOur Services are not intended for children under 18. We do not knowingly collect data from minors. If a child has provided personal information, a parent or guardian may contact us to request deletion.Security & Data RetentionWe take reasonable measures to protect personal information, but no system is 100% secure. We retain personal data as long as necessary for:• Providing services and processing transactions.• Legal compliance and dispute resolution.• Fraud prevention and contract enforcement.Your RightsDepending on your location, you may have rights regarding your personal information, including:• Right to Access/Know – Request access to the data we collect.• Right to Delete – Request deletion of personal information.• Right to Correct – Request corrections to inaccurate data.• Right to Opt-Out – Withdraw consent for marketing communications.To exercise these rights, contact us at [Insert Email].Limitation of LiabilityWe strive to ensure the accuracy of information on our Site but do not guarantee that it will always be error-free or uninterrupted. We are not liable for:• Technical issues beyond our control.• Unauthorized third-party actions.• Losses resulting from reliance on website content.Changes to This PolicyWe may update this Privacy Policy at any time. Updates will be posted on this page, and continued use of the Site constitutes acceptance of the revised terms.Contact UsFor any inquiries regarding this Privacy Policy, please contact: support@beansofbodhi.comShipping & Delivery Policy – Beans of BodhiAt Beans of Bodhi, we are committed to ensuring a smooth and timely delivery experience. We work with trusted logistics partners like DHL and DTDC to deliver your orders reliably and efficiently. To avoid any delays, customers are advised to provide accurate shipping details during checkout.Delivery TimeframesOur standard delivery times typically range between:• 3 to 7 business days for urban and rural locations across India.• Delivery times may vary based on your location, public holidays, or unforeseen logistical issues.We aim to dispatch orders as quickly as possible, and tracking details will be provided once your order has been shipped.Delayed Delivery & Order CancellationIf an order is significantly delayed beyond the estimated delivery timeframe, customers may request an order cancellation.• Cancellation requests must be submitted within 48 hours from the original estimated delivery date.• Each request will be reviewed on a case-by-case basis.• During festive seasons, deliveries may take longer, and cancellation requests will require additional processing time.To request a cancellation, please contact our customer support team at [Insert Email].Exceptions:• Delays caused by factors beyond our control (e.g., natural disasters, strikes, or unforeseen logistical disruptions) may not qualify for cancellation or refund.• Customers will be notified of any expected delays as soon as they are identified.• Our team will review each request and provide a response within 7 days.Shipping RestrictionsCurrently, we only ship within India.• Orders placed for international delivery will be automatically declined at checkout.• If an order is placed outside India due to a technical error, the payment will be refunded, and the order will be canceled upon verification.Our customer support team is available to assist with any queries regarding product availability, order placement, or delivery.Order TrackingOnce your order is dispatched, you will receive tracking details via email/SMS.• You can track your order on our logistics partner’s website or app.• Tracking updates are subject to potential time lags or technical issues beyond our control.Track your order here: Delhivery: https://www.delhivery.com/tracking